UK Mainland Postage

Small items: £5.50
Medium items: £8.50
Large items: £12.50
We aim to dispatch orders within 3 working days of them being placed.

Other UK Postage Costs

Northern Ireland, Isle of Man, Isles of Scilly – Fixed Rate £20
Scottish Highlands & Islands – Fixed Rate £20
Republic of Ireland – Fixed Rate £20
Isle of wight – Fixed Rate £14
Channel Islands – Fixed Rate £22

How long will your parcel take?

UK – Standard Delivery – Signed For – Delivered within 2-4 working days from day of dispatch

We also have a free Collect in Store service if you are local to us. If you choose this service the item(s) must be collected from our store Unit 39, Cosgrove Business Park, Anderton, Northwich, Cheshire CW9 6FY


Your delivery address will be taken directly from your order, so please ensure this is correct when completing the checkout process.
We do not receive your PayPal address details at any stage of ordering, we are only able to dispatch to the address entered in the order form on our website.
If you realise you have entered an incorrect address, please contact us ASAP on as we aim to pack orders as quickly as possible and get them dispatched within 24 hours. Incorrect addresses cannot be amended after your parcel has been dispatched.
We cannot be held responsible for any incorrect addresses provided to us and any subsequent parcel delays / losses due to address errors.

The address you have provided can be viewed on your order confirmation email.

Collect in Store Policy

Our free Collect in Store option is perfect if you live locally (UK) and would like to come and pick the item up from us.

Please note: items must be collected within 28 days of placing the order.

If you select this option at the checkout, you will receive an instant confirmation email of the order. When your order is ready to collect from our shop, you will receive a second email confirming your order has been prepared and is ready to pick up.

Please do not come to collect your order until you receive this second email confirming it is ready at Unit 39, Cosgrove Business Park, Anderton, Northwich, Cheshire CW9 6FY

When you come to collect the item please bring along a note of the order number and some form of ID with your name on (e.g. a Credit or Debit card, a Driving License or a Passport)

The confirmations will always be sent to the email address used on the checkout form, so please make sure this is correct when  you place an order.

Returns Policy for Online Orders Only

Items must be posted back to us within 14 days of receiving the parcel from your postal provider.

If your order was placed using the collect in store option, it must be returned to us within 14 days of you collecting your order from our shop.

All items MUST be returned in a re-sellable condition.  They must be free of any marks or damage, and still have their original labels and packaging.

If items are received back with us in an unsellable condition, or after the returns period has ended, they will be sent back to you and no refund will be issued.

Please contact us before retuning any items

Postage costs for your order and return are non-refundable unless the item we sent you was incorrect or damaged.

If you receive an incorrect, faulty or damaged item from us you must email us within 7 days of your parcel arriving. Please enclose photographs of the faulty or damaged item where possible so we can begin the returns process. Once the parcel has been posted out to us please email us a photo of your postage receipt in order to receive a refund for your postage costs. (Please note, postage costs are only reimbursed for incorrect/faulty/damaged returns. Unwanted items must be sent back at your own cost)

We are currently unable to offer direct replacements for faulty items, a refund will be processed once the item has been returned to us. You are then free to re-order the item again should you wish. We are only able to replace incorrect items based on current stock levels. We recommend that you get in touch with us as soon as you can to avoid any delays.

If you do not email us within 7 days of receiving your parcel, we will not be able to refund any items damaged in transit.

If you believe you have a faulty item and it is outside of the 7 day period, please send us an email including photos of the item and we will refer the case to our head office or the manufacturers for a final decision.

We are not responsible for any returns sent back to us that are lost in the mail. We highly recommend using a tracked service so that the status of your parcel can be checked if there is any delay.  We are not liable if your return is lost before it reaches us, in this situation, you will need to make a claim with your postal service provider.

If the item(s) you are returning are fragile, please ensure they are well packed and secured as we are unable to issue full refunds for items that have been damaged in transit due to poor packaging. 

If you are returning items from overseas you must clearly state on the customers declaration that the parcel you are sending is ‘RETURNED GOODS’, if this is not declared we will forward any costs for duty through to you.

If an order is returned to us by the delivery provider due to an incomplete/incorrect address provided with the order or it has been left uncollected from a sorting office, the amount for the item(s) will be refunded back to the original payment method but the original postage paid (and any charges) will not be refunded. Refunds for items automatically returned to us by the postal provider for the reasons above will not be issued until the parcel has arrived back with us.